The primary focus of modern startups is to enhance efficiency and productivity. The road to achieving the desired outcome can often be challenging. Well, modern-day problems require innovative solutions. AI and machine learning can be the tools you can use to develop intelligent solutions.
AI receiving such popularity occurred recently. But it existed longer than we thought. If we look at the origin of AI, it began in 1956. It took extensive research and development, as we now experience, and has become a game-changer.
AI and machine learning have a variety of applications to enhance your startup’s efficiency and productivity. Before discussing the details, we have to comprehend AI and machine learning.
Artificial Intelligence (AI)
It is a specialized area in computer science responsible for creating smart machines to perform tasks that require human resources. Businesses can utilize AI to do various tasks, such as research, strategy development, and developing solutions to face challenges.
It comes within the broader area of AI. The stark difference is that machine learning needs data to develop complex algorithms to study how a human will perform specific tasks. Thereby, the machine learns by itself to enhance accuracy. That will enable the program to produce and perfect the desired outcome.
Since we comprehend what artificial intelligence and machine learning are, let us look at how you can harness their potential to boost your startup’s efficiency and productivity. Before discussing, remember that computer programs cannot replace human beings. Instead, you can utilize the tools to ease performing complex tasks.
1. Hiring the right employees and training them
As the company expands, you have to hire new talent to fill the positions. Meanwhile, you may want to wrap up the hiring process with the appropriate talent as soon as possible. You can speed up the process with AI and machine learning.
You would advertise on the platforms where you would find the most likely candidate. As you start receiving resumes, you will manually shortlist the resumes that require a lot of time. You can speed up the process of shortlisting candidates by utilizing AI and machine learning, also based on the skills and experience you are looking for.
When you decide on training the employees, you may not be sure who needs training and who does not. AI and machine learning will assist you in determining who requires training and who does not, based on performance.
You can seek the assistance of AI and machine learning while considering candidates for promotions. Based on the performance, you can determine the possible candidates. You can give the candidates additional duties and responsibilities to make the transition easy.
2. Restructuring the workflow
You may wonder how AI and machine learning can enhance the workflow. You can enhance the workflow by integrating AI and machine learning. You can give AI and machine learning to complex tasks requiring more time and human resources- for instance, data collection for market research.
If you assign the same task to your staff, it will take longer than expected. So you can restructure the workflow to integrate AI and machine learning. As a result, you can complete something that is otherwise time-consuming in no time. That will have a positive impact on improving efficiency and productivity.
3. Automation of redundant tasks
Automation of redundant tasks is another beneficial utilization of technology. You may wonder how it would have any positive impact. For instance, you can try to automate customer booking for your business.
Usually, the customer will contact your business directly via email or phone to schedule a booking. In such a system, the customer may have to wait to receive further communication from the business. There will be a dedicated team who will respond to the customers and schedule a booking.
You can enhance efficiency and productivity by automating customer booking using online scheduling software like Picktime. The software offers a customizable booking page or widget to integrate into your website. That eliminates the need to contact businesses directly to schedule customer bookings.
The software also enhances communication by sending automated reminders via email or SMS. Such a feature assists your startup in reducing the number of no-shows and cancellations of appointments.
If there are any changes, the customers can reschedule the appointment with the business in a few steps. That also helps to improve the customer experience.
One of the exceptional features of the software is its calendar. The feature gives businesses a complete overview of daily customer appointments. So the companies know how many customers they have to handle a day.
Moreover, the software produces reports like daily customer appointments. That will give the companies a fair idea for developing business expansion plans. If the company operates in many locations, the software helps to centralize and streamline customer booking using the same software.
The software also lets companies create a database of customers. That will ease recurring customer appointments and permit businesses to give customers personalized services.
4. Smart assistants
AI and machine learning can help companies to create smart assistants to handle daily business operations like checking emails. The assistants will also suggest how to improve efficiency and productivity. Meanwhile, companies can use AI and machine learning to address customer concerns.
That will help the companies save significant time in developing business expansion strategies. As the programs give suggestions for improving the workflow, your startup can continue to complete more complex tasks in less time.
As the program continues to evolve, it can perform more tasks. The staff will only have to oversee the overall progress the program makes. Meanwhile, they can focus on completing other tasks as well. That also makes daily tasks more effortless and enjoyable for the staff.
To sum up, AI and machine learning have a variety of applications in companies today to enhance efficiency and productivity. The programs learn and evolve by themselves by constantly studying. Moreover, the program can assist humans in completing complex tasks in less time. That will result in enhancing the overall efficiency and productivity of your startup.